Training and Development Partnerships
Organization Development Case Study

Challenge:

Ryan Companies wanted to develop management and employees in four offices nation-wide with no full-time internal training and development staff.

Goal:

To identify a human resource development and training partner to create and deliver various topics for employee education and development.

Solution:

Designed, developed, and facilitated customized training programs:

• Ryan Quality Management - I and II
  • A company-wide (Minneapolis, Phoenix, Cedar Rapids, and Chicago) quality initiative where ECCO provided four segments of the eight-segment offerings: Communicating Across Styles, Respect and Responsibility in the Workplace, Applying Team Concepts using DiSC, and Quality Applied to Ryan Cases.
  • Some sessions were offered in a traditional classroom format and others in a "Learning Station" format, an accelerated/collaborative learning training technique.
  • Offered quarterly as needed to accommodate new hires.
  • Many corporate initiatives and daily actions have been influenced by the result of this training.
• Ryan Quality Facilitator Training
  • Training geared toward the organization's leaders to facilitate the quality process on a day-to-day basis.
• Ryan Meeting Management Training
  • Training geared to meeting facilitators, project managers and supervisors to hold more effective meetings with the right people at the right time with the correct length.
  • Open enrollment - offered quarterly.
• Ryan Time Management Training
  • Training focused on squeezing more into every day, meeting deadlines with ease, spending less time on struggling with a to-do list and more time on pursuing opportunities.
  • Open enrollment, offered quarterly.
• Ryan Partnering Sessions
  • Designed and facilitated partnering sessions with Ryan project teams and client teams to craft a joint project vision, ensure a smooth working process, define operating norms, and communication protocol.