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Management Development
Organization Development Case Study


Mayo Clinic
Rochester, MN



"Amy is an excellent presenter. She is very effective in helping one learn and apply it at work."

"Facilitator is very motivating. She helps me to be enthusiastic about my role."

Participant Comments

Challenge:

Mayo Clinic wanted to raise the bar on their current management development offerings. Today's management is also called on to lead a diverse workforce, respond to cultural changes and juggle multiple management responses. They needed their management development program to focus on developing those skills.

Goal:

To update an existing management program and provide critical management skills to supervisors and managers.

Solution:

  • Design, develop, and facilitate four customized modules to new managers and supervisors 2-4 times per year.


Management Development
Developing Leaders

Xcel Energy
Minneapolis, MN



"Working with ECCO is like having a part of my internal group working on a project. I can always trust that the product I get is customized to my organization, high quality and helps us  execute flawlessly on our programs.  We always consider them first when we need external work done."

Claudia Bruber
Manager, Learning and Development

Challenge:

As an energy provider spanning five states, Xcel Energy needed to develop leadership competencies in a consistent timely manner.

Goal:

To provide an anuual leadership development program offered for three days quarterly.

Solution:

  • Develop an overall strategy that linked with the defined corporate leadership competency model.
  • Design and develop four three-day modules complete with leader guide, participant guide, Power Point visuals, activities, pre-work and team follow-up activities.
  • Partner with internal organization development staff and designers to create final deliverables.

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