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Learning Strategy Analysis
Organization Development Case Study


Johnson & Johnson
Cincinnati, OH



Challenge:

A medical educating and training department for a company that develops and markets advanced medical devices for minimally invasive and open surgical procedures needed to partner more strategically with field marketing and end users.

Goal:

To improve efficiency and performance in delivering education solutions

Solution:

  • To create a new approach to learning organization-wide
  • To become recognized as a premier learning organization in the medical device industry
  • In partnering with BI, a 3-phase Learning Strategy Analysis was implemented:
    • Phase I: Pre-work. Purpose to establish a foundation of what is currently being done and to validate objectives, vision and branding.
    • Phase II: 3-day Strategy Meeting with key stakeholders (inputs include: performance objectives, target audience, curriculum analysis, content gap analysis, technical analysis, learning culture, and reward and recognition analysis.)
    • Phase III: Report and Validate Outcomes with a plan for fulfilling their mission to create a new approach to learning. The strategy encompasses new efforts and key actions that are to be implemented in critical areas of content, measurement, internal/external communications, rewards/recognition and technology.
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