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Communication Strategies
Organization Development Case Study
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Metropolitan Council
Environment Services,
Minneapolis, MN
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Challenge:
Bring labor and management together in Project Advisory Councils to provide
input and direction to capital improvement projects.
Goal:
To implement acommunications strategy during a large-scale capital improvement
project.
Solution:
- Metropolitan Council - Environmental Services, Program Management
Center
- Developed and facilitated communications strategy and plans associated
with capital improvement projects throughout the organization and
with the community.
- Objective was to use communications as a tool to initiate the collaborative
process and bring various levels, groups, and expertise together for
the betterment of the capital improvement process.
- Metropolitan Council - Environmental Services, Environmental Planning
and Evaluation
- Facilitator for re-engineering process of their department in
the organizational restructuring Oversee development and implementation
of communication plan associated with project Created and facilitated
Project Advisory Committee of cross-functional participants who
work toward creating the ideal department for the organization.
- Goal is to make recommendations that will affect the restructuring
process.
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