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Reviews for
"Reversing the Ostrich Approach to Diversity: Pulling your head out of the sand" (R.O.A.D.)

"Pulling your head out of the sand. Five simple concepts you can use now to reap bottom-line results by honoring diversity. This book will help anyone stay clean and productive. Dr. Tolbert's use of humor makes reading and using the book enjoyable. Trainers looking for exercise ideas, leaders seeking great words to inspire, consultants building a case for their work, and individuals simply wanting to enhance their effectiveness will find delightful help with this book. It will reside in the "frequently used tools" section of my office."

Robert Hayles, Ph.D. Effectiveness/Diversity Consultant Co-author of The Diversity Directive: Why Some Initiatives Fail & What To Do About It


"When organizations, institutions or corporations face economic challenges, diversity education and learning can have a positive impact on productivity and profitability. Truly, successful professionals are those who have learned to interact effectively with and motivate a wide variety of people. The practical techniques presented in this book guide the reader through a step-by-step process to achieve lasting success for both the individual and the organization."

Davina Mosher
Manager, Corporate Diversity Learning, 3M


"Our law firm works with a diverse group of clients, vendors and independent contractors. For our business to grow and profit, it is essential to build and maintain strong, mutually respectful relationships. This book is a quick study course to help accomplish that goal. Every small business owner will experience bottom-line benefits from using the information in this book."

Kevin A. Hofstad,
Esq. Ledin & Hofstad, LTD, Attorneys at Law


"The manufacturing industry serves an ever-widening global market, both in terms of customers and partnerships. Reversing the Ostrich Approach to Diversity: Pulling your head out of the sand is a refreshing, welcomed resource for small companies like ours that need practical -- and applicable -- diversity communications learning."

Maureen Steinwall
Owner/President, Steinwall Inc.


"'Just do it.' With apologies to the Swoosh people, their slogan also befits the empowering message of this quick but informative read from a knowledgeable business writer with the moxie to confront the status quo, while maintaining a healthy sense of humor about this sobering executive suite topic.

'R.O.A.D.' both spotlights and challenges our conventional avoidance techniques regarding the sometimes raw and always emotional subject of workplace diversity. Yet, rather than rub our noses in a collection of anecdotal shortcomings, author Amy S. Tolbert, Ph.D. helps the reader build toward a jolt of self-realization that it all makes sense. It's the difference between a slap in the face and seltzer down your pants - both get your attention, but one's a lot less painful.

Often, when the topic turns to workplace diversity, many a business exec. would rather clear land mines than conduct a self-assessment of this litigious and explosive subject. Yet, author/guide Tolbert clearly knows of what she writes, capturing the essence of the fears and foibles that shroud the root truths of the issue. By gently prodding the reader into a clearer understanding of why we tiptoe around the diversity question, she reveals the important practicalities of proactively and positively embracing it. If R.O.A.D. were a recipe (and in a way, it is), Martha Stewart would proclaim it, "a good (and the right) thing."

'R.O.A.D.' Map To A Better Place, April 29, 2002
Reviewer on Amazon.com: Michael Strand from Minnetonka, MN USA

Have a review of your own? E-mail AmyTolbert@ECCOInternational.com with your thoughts on the book.


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